Flagship Service
Know exactly where your commerce operations stand — in 2 weeks.
Our Operations Diagnostic gives you a prioritized roadmap, not a generic audit.
First results in weeks, not months.
What you get
Five concrete deliverables. No fluff, no filler.
Architecture & Integration Audit
Complete mapping of your systems, data flows, and integration points — with risk flags and dependency analysis.
Performance Baseline Report
Current performance metrics across Core Web Vitals, server response, and transaction throughput — your starting point.
Operations Maturity Scorecard
Where you stand across people, process, and platform — scored and benchmarked against industry best practices.
Prioritized Improvement Backlog
A ranked 90-day roadmap of improvements — ordered by business impact so you know exactly what to fix first.
Executive Summary Presentation
A clear, shareable deck your leadership team can use to align on priorities and make investment decisions.
How it works
Two focused weeks. Clear milestones. No scope creep.
Discovery & Data Collection
- Stakeholder interviews
- Codebase review
- Integration mapping
Analysis & Roadmap
- Performance testing
- Gap analysis
- Prioritization workshop
- Report delivery
Discovery & Data Collection
- Stakeholder interviews
- Codebase review
- Integration mapping
Analysis & Roadmap
- Performance testing
- Gap analysis
- Prioritization workshop
- Report delivery
Who it's for
The diagnostic is built for organizations at an inflection point — where the cost of guessing outweighs the cost of knowing.
- B2B manufacturers and distributors on Adobe Commerce considering an optimization or replatform
- Companies spending $50K+/year on commerce operations without clear ROI metrics
- Teams inheriting a platform from a previous agency and needing a fresh assessment
- Organizations planning ERP integration or PIM implementation
What makes it different
This is not a generic technical audit.
Operations-led, not just technical
We assess people, process, AND platform. Technology is only one piece — how your team works matters just as much.
Delivered by practitioners
Our team has run 500+ commerce projects. You get insights from people who've seen what works — and what breaks.
Actionable backlog, not a PDF
You walk away with a prioritized improvement backlog you can actually execute — not a report that sits on a shelf.
Fixed scope, fixed timeline
Two weeks, defined deliverables, no scope creep. You know exactly what you're getting and when you'll get it.
Related Results
See how we've helped similar businesses.
Streamlining Operations for a Faith-Based Publisher
Fuse Lenses: Ongoing Support & Optimization for a DTC Replacement Lens Retailer
Trusted by
"Creatuity was incredibly flexible and creative in helping us fill our new customer need of curbside pickup in a very short time. They were able to launch it in addition to our BOPIS project."
Jaime S.
VP of Ecommerce, Family Farm & Home
Ready to see where you stand?
In two weeks, you'll have a clear picture of your operations and a prioritized plan to improve them.