ThinkNSA: Multi-Year Managed Services & Salsify PIM Integration for Network Security Products
Client: ThinkNSA
February 12, 2026
ThinkNSA is a leading distributor of network security products, providing enterprise-grade cybersecurity hardware and solutions to businesses, government agencies, and IT professionals. With a complex product catalog spanning firewalls, intrusion prevention systems, network monitoring tools, and security appliances from multiple manufacturers, ThinkNSA needed a commerce platform — and a technology partner — capable of managing this complexity at scale over the long term.
The Challenge
Network security product distribution presents formidable e-commerce challenges. ThinkNSA’s catalog includes thousands of SKUs from dozens of manufacturers, each with detailed technical specifications, compatibility requirements, licensing models, and frequently changing pricing. Managing this product data manually was unsustainable as the catalog grew, and inconsistencies between manufacturer data feeds and the website eroded buyer confidence.
ThinkNSA needed a Product Information Management (PIM) solution that could serve as the single source of truth for their product data, automatically synchronizing with their Adobe Commerce storefront. Beyond the PIM challenge, they needed ongoing managed services to maintain, optimize, and enhance their e-commerce platform as their business evolved.
Our Approach
Creatuity’s engagement with ThinkNSA represents one of our most comprehensive long-term partnerships — a multi-year managed services relationship with comprehensive project documentation including weekly status reports, detailed Salsify PIM integration documentation, and thorough business requirements specifications.
Salsify PIM Integration
The centerpiece of our technical work was the integration of Salsify PIM with ThinkNSA’s Adobe Commerce platform. Salsify serves as the central hub for all product data — specifications, descriptions, images, pricing, and categorization — with automated synchronization pushing updates to the storefront.
Our team designed and built the integration architecture to handle the complexity of ThinkNSA’s multi-manufacturer catalog. This included mapping Salsify’s data model to Adobe Commerce’s product attribute structure, building automated import workflows that handle new products and updates, implementing validation rules to catch data quality issues before they reach the storefront, and creating monitoring and alerting systems to ensure synchronization reliability.
The PIM integration fundamentally changed how ThinkNSA manages their catalog. Manufacturer data updates that previously required manual entry across multiple systems now flow automatically from Salsify to the storefront, reducing errors and dramatically accelerating time-to-market for new products.
Ongoing Managed Services
Beyond the PIM integration, our multi-year engagement covered the full spectrum of managed services. Weekly status reports — documented throughout our project knowledge base — maintained transparency and alignment between our team and ThinkNSA’s stakeholders.
Our managed services included performance optimization for a catalog-heavy B2B site, security maintenance critical for a company in the cybersecurity industry, frontend enhancements improving the technical buyer’s shopping experience, and continuous platform updates and compatibility maintenance.
Our structured delivery process tracks the breadth of this engagement, from major integration milestones to the steady stream of enhancements and support tickets that define a healthy long-term partnership.
Results
The Salsify PIM integration delivered ThinkNSA a scalable, automated approach to product data management that supports their growing catalog without proportional increases in manual effort. Product data accuracy improved significantly, and new products reach the storefront faster than ever.
The multi-year managed services partnership has given ThinkNSA a stable, high-performing e-commerce platform that serves their B2B customer base reliably. The depth of our project documentation — spanning years of engagement — reflects the institutional knowledge and operational maturity this partnership has built.
Creatuity’s work with ThinkNSA is a flagship example of our PIM integration capabilities and our ability to deliver sustained value through long-term managed services partnerships in technical B2B verticals.