Progressive Web App Commerce for Healthcare Retail
Client: Scrubs and Beyond
February 13, 2026
About the Client
Scrubs and Beyond is one of the largest specialty retailers of medical scrubs, nursing uniforms, and healthcare apparel in the United States. With both physical retail locations and a strong online presence, they serve healthcare professionals who need reliable, fast access to workwear essentials.
The Challenge
Healthcare retail has unique demands: customers often need to reorder quickly, size consistency matters, and mobile purchasing during shift breaks is common. Scrubs and Beyond needed a commerce experience that performed like a native app — fast load times, offline capability, and a seamless mobile-first experience — without requiring customers to download anything.
Their existing Magento platform delivered the catalog depth and B2C functionality they needed, but the frontend experience wasn’t keeping pace with customer expectations for speed and mobile usability.
Our Approach
Creatuity implemented a Progressive Web App (PWA) frontend on Magento 2, giving Scrubs and Beyond the best of both worlds: the robust commerce engine of Magento with a modern, app-like shopping experience.
Key elements of the engagement:
- PWA architecture — Built a progressive web app storefront delivering near-instant page loads, offline browsing capability, and home-screen installability on mobile devices
- Magento 2 platform — Leveraged the full Magento 2 commerce engine for catalog management, promotions, and order processing
- Mobile-first design — Optimized the entire purchase flow for healthcare professionals shopping on phones during breaks, with streamlined reordering and fast checkout
- Server environment review — Conducted infrastructure assessment to ensure the hosting environment supported PWA performance requirements
The Impact
The PWA approach gave Scrubs and Beyond a competitive edge in healthcare retail — a segment where mobile experience directly impacts conversion. Healthcare professionals could browse and reorder during quick breaks with an experience that felt native, without the friction of app store downloads or updates.
Why It Matters
PWA commerce bridges the gap between traditional e-commerce and native mobile apps. For industries with mobile-heavy, time-constrained buyers — healthcare, field services, trades — this architecture delivers measurable conversion improvements with lower development and maintenance overhead than native apps.