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Multi-Carrier Shipping Integration for Clampitt Paper Company

Client: Clampitt Paper Company

February 12, 2026

About the Client

A regional distribution company specializing in multi-carrier logistics solutions for B2B and B2C customers. With complex shipping requirements spanning freight, parcel, and specialized delivery services, they needed an e-commerce platform that could handle sophisticated shipping logic while providing real-time rate quotes.

The Challenge

As a distribution-focused business, shipping complexity was at the core of their operations:

  • Multi-carrier requirements: Need to offer rates from multiple carriers with complex business rules
  • B2B/B2C hybrid: Different shipping rules and payment options for wholesale vs. retail customers
  • Tax complexity: Multi-state distribution with varying tax rules across jurisdictions
  • Payment flexibility: Multiple payment options including credit terms for B2B customers
  • Search performance: Large catalog requiring fast, relevant search results

Our Solution

Creatuity delivered a comprehensive Adobe Commerce implementation with deep shipping and payment integrations:

ShipperHQ Implementation

  • Multi-carrier rate shopping with real-time quotes
  • Origin-based shipping from multiple distribution centers
  • Customer-group-specific shipping methods and rates
  • Freight quote integration for oversized shipments
  • Handling fee and packaging rules automation

Payment Gateway Integration

  • Authorize.Net: Primary payment processing for credit cards
  • PayPal: Express checkout for faster B2C transactions
  • Stripe: Alternative payment methods including digital wallets
  • B2B payment terms integration for qualifying customers

Avalara Tax Integration

  • Automated tax calculation across all jurisdictions
  • Real-time address validation
  • Tax exemption handling for B2B customers
  • Compliance reporting for multi-state operations

Search and Merchandising

  • Elasticsearch implementation for fast catalog search
  • Faceted navigation with shipping-specific filters
  • Performance optimization for large product catalogs

The Results

The integrated platform delivered operational efficiency across the distribution business:

  • Unified shipping logic: Single platform manages all carrier relationships and rate calculations
  • Flexible checkout: B2B and B2C customers get appropriate payment and shipping options
  • Tax compliance: Automated calculation eliminates manual tax management
  • Fast search: Sub-second search results across the full catalog
  • Payment flexibility: Multiple gateways ensure payment success rates

Technical Architecture

Adobe Commerce
    ├── ShipperHQ → Multi-Carrier APIs
    ├── Authorize.Net → Credit Card Processing
    ├── PayPal → Express Checkout
    ├── Stripe → Alternative Payments
    ├── Avalara → Tax Calculation
    └── Elasticsearch → Search Engine

Key Integrations

  • ShipperHQ: Multi-carrier shipping rate management
  • Authorize.Net: Credit card payment processing
  • Avalara: Sales tax automation
  • Elasticsearch: Catalog search and navigation
  • PayPal: Express checkout
  • Stripe: Alternative payment methods

Key Takeaway

For distribution businesses, shipping isn’t a feature—it’s the core value proposition. By implementing ShipperHQ with multiple payment gateways and Avalara for tax compliance, this regional distributor now has a platform that handles the complexity of multi-carrier logistics while providing a seamless checkout experience for both B2B and B2C customers.

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